I came across this fantastic chapter today via Bill Ives Portals & KM blog (which is a goldmine for all on KM, portals, blogging and much more!).
This book is called "Transforming your intranet", and the technology chapter "Preparing for Intranet 2.0 - how to integrate new communication technology into your intranet" is authored by Kathleen Gilroy, the Otter Group and Bill Ives.
I will talk about this paper in more depth in later posts, but I really think it is one of the best I have seen in terms providing a great snapshot of the use web 2.0 technologies to encourage innovation, collaboration and platforms for publishing ideas.
In this chapter you can read about:
- Understanding RSS
- Building a blog network
- Social computing tools
- Search techniques (tagging)
- Case Studies (Siemens, IBM, and Merrill Lynch)
You can download the chapter from here.