Thursday 23 August 2007

Inbox Zero

Here is a great video called "Inbox Zero". The presenter is Merlin Mann, a well known productivity guru and creator of the popular 43 folders website talks about Getting Things Done, the importance of getting your inbox to zero, and strategies for dealing with high volume email.

I love the comparison of the processing of email to a deli worker taking orders. If the deli worker continues taking orders without making sandwiches, the queue would grow longer and their customers would grow angry. Similarly, if we keep reading mails without actioning them we will never get anything done.

He has a list of 5 actions, of which one applies to every email:

  • Delete
  • Delegate
  • Respond
  • Defer
  • Do

He also says that you should never have to scroll beyond 1 screen in your inbox!

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