An introduction to Knowledge Management

Here is a nice resource from CIO.com called An Introduction to Knowledge Management, which was wriiten by Meridith Levinson.

It briefly covers the following aspects of KM:

What is Knowledge Management (KM)?
What constitutes intellectual or knowledge-based assets?
How can tacit knowledge be transferred?
What are the benefits of KM?
How can I sell a KM project in my organisation?
How can I demonstrate the value of a KM initiative?
Best approach to KM?
Challenges of KM?
How to gain support for, and ensure sustained engagement with KM systems?
Who should lead the KM efforts?
What technologies support KM?

Corporate Blogging Resources

I came across two corporate blogging resources at the Blogtronix Wiki.

1. A list of sites and blogs related to Corporate Blogging.
2. A list of Corporate blogs.

I find the topic of corporate blogging interesting. Can your organisation really realise tangible benefits from blogging? Well, personally, I think that this media will become more important as the net generation replace the current consumer market.

By net generation, I mean the teenagers of 2007, who from 2010 onwards will open bank accounts online, harness wiki's and rss for information/news digestion, and will probably no longer want to receive communication with service providers via traditional mail and postal services.

It remains to be seen whether this generation will research potential service providers by analysing the material of their corporate blog?

There is also an interesting Social Text wiki site, Fortune 500 Business Blogging Wiki, which has some interesting discussion on corporate blogging.

Book - "Transforming your intranet"

I came across this fantastic chapter today via Bill Ives Portals & KM blog (which is a goldmine for all on KM, portals, blogging and much more!).

This book is called "Transforming your intranet", and the technology chapter "Preparing for Intranet 2.0 - how to integrate new communication technology into your intranet" is authored by Kathleen Gilroy, the Otter Group and Bill Ives.

I will talk about this paper in more depth in later posts, but I really think it is one of the best I have seen in terms providing a great snapshot of the use web 2.0 technologies to encourage innovation, collaboration and platforms for publishing ideas.

In this chapter you can read about:

• Understanding RSS



• Building a blog network



• Wiki's



• Social computing tools



• Search techniques (tagging)



• Case Studies (Siemens, IBM, and Merrill Lynch)

You can download the chapter from here.