Knowledge management is not really about the content, it is about creating an environment where learning takes place. Maybe we spend too much time trying to create an environment where teaching takes place, rather than focus on the learning.
He continues by noting 3 primary reasons why organisations would want to "manage knowledge" to share learning:
- So that same mistakes are not repeated.
- To speed up tasks.
- To encourage teaching and learning.
I described above what my favourite learning traits are, and JP puts it very nicely:
a “let me show you” session, is worth a thousand “let me tell you” sessions.